FAQs

I forgot to change my shipping address. What happens if my book order went to my old address?

If you have moved and have forgotten to change your address, please let us know as soon as possible. Hopefully your book order will be returned to us as undeliverable. Please contact us to let us know that your address on file is incorrect. We will then send you a PayPal invoice for the cost of postage to re-ship your order. On the PayPal invoice you will receive, please change your address, so we can ship to the correct address.

I can’t complete a printed book order to an international shipping address. Why not?

Due to less reliable postal delivery, and increased shipping costs since Covid, we are no longer shipping printed books to international addresses. International customers needing a printed book must use a U.S. shipping address. Please order an eBook instead. Thank you!

Can I buy books wholesale?

As our printing costs have continued to rise, we have had to make the difficult decision to suspend wholesale sales at this time. Retail sales are continuing from our website without interruption. Many of you have already spoken to David, the business manager, and the arrangement you have worked out with him will hold for the foreseeable future. If you have any questions or would like to discuss your situation with the business manager, please send David a note. Thank you.

I ordered an eBook last week but when I tried to download it today, it says the link is expired?

The download links are only active for 24 hours after ordering, and they are a one time use only download. Please download your eBook after ordering, and save it to your hard drive. Please back up your eBooks on your hard drive in case you experience a computer crash.

I ordered a book, but then changed my mind on history curriculum. May I return it for a refund?

We have posted the publisher’s and author’s prefaces, table of contents, and several full chapters, on this website (see each book’s individual page), as well as the first part of each book as a free download, to help parents know whether Nothing New Press books will be a good fit.

That said, books which arrive to you in new condition and as described, but you have just changed your mind about needing it, may be returned within 20 days of purchase. They need to be in new condition and still in their original shrink wrap. If they have been opened we cannot issue a refund, we are sorry. The purchase price of unopened books less a 10% restock fee will be refunded. Please contact us to make sure your refund is handled in a timely manner. Please mail book returns to:

Nothing New Press
935 N Beneva Rd
Suite 609 #21
Sarasota,  FL  34232-1334

My book arrived damaged, and I need to return it for a replacement book.

Please let us know right away. This happens so rarely that we resolve this on an individual basis.

Please contact us if you have any questions or concerns! Thank You!

I didn’t know I was supposed to save my eBook and my link expired/ my computer crashed. What can I do now?

Please email us and tell us the original email address used to order your book, your book title(s), and the approximate time of ordering (Summer 2014, or June 2015, for example). We have records of every order received, and once we find your record, we will be happy to attach your eBook to an email and send it directly to you.

I am an international customer and can only order eBooks, but I want my children to use a printed book. How can I solve this dilemma?

Anyone purchasing an eBook from Nothing New Press has our permission to print your eBook files from your computer for your personal use.

Where can I find my eBook download link?

After a purchasing an eBook, the next step in the process is to either click on “Return to seller’s page” link which you will see when your purchase has been completed, or simply wait for your browser to return automatically. When you return to the Nothing New Press website, a unique eBook download link is automatically generated and sent to your email inbox. However, sometimes the SPAM filter on your email program will catch the download link email and store it in the SPAM folder. If you do not see the link in your inbox within just a few minutes, please check your SPAM folder.

Also, the eBook download link will be sent to the same email address used to order and pay for the book, so please check your alternate email addresses.